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Basic Policy toward the Protection of Customers Personal Information

Long Life Holding co., ltd. (hereinafter referred to as the "Company") has established its own basic policy toward the protection of customer's personal information as explained below under its understanding that it is an important social liability of an enterprise to be compliant with Personal Information Protection Law in Japan and handle any and all information pertaining to any customer's name, their address, their telephone number, and their E-mail address, etc. by which such customer can be identified in a proper manner.

1. Compliance with applicable laws and regulations

The Company will observe any applicable laws & regulations and any governmental notifications & guidelines and so that any and all Personal Information may be handled in a proper manner.

2. Obtaining Personal Information

The Company will, when obtaining any Personal Information, identify and clarify the purpose of use thereof and obtain it to the extent it becomes necessary and through a lawful and fair manner.

3. Handling of Personal Information

The Company will never use any Personal Information obtained pursuant to the Clause 2. above for any purpose beyond the purpose of use without obtaining a prior consent from the relevant customer. However, the Company may provide any Personal Information to any of its contractors to the extent only necessary to achieve the purpose of usage thereof. Even in such a case, the Company shall request the relevant contractor to handle the relevant Personal Information in a proper manner and the Company will control the use thereof by such contractor in a suitable fashion.

4. Provision of any personal Information to any Third Party

The Company will not disclose personal information to any third parties, except as required by law and for outsourcing duties to contractors to implement the purpose of use.

5. Proper control of Personal Information

The Company shall implement safety measures in a suitable manner to prevent any and all Personal Information from being accessed in an unauthorized manner, from being lost, damaged, altered, or leaked, etc.

6. Disclosure, Correction, Discontinuance the use & Deletion of Personal Information

The Company will take care of any enquires and consultations pertaining to any Personal Information, including cases that any customer should request to make any correction to, discontinue the use of and/or delete any Personal Information. In any event, any and all enquires or consultations from any customer shall be handled in compliant with the purports of Personal Information Protection Law in an adequate manner.

7. Structure and System

The Company shall establish a company structure or system in order to protect, handle, and proper use of Personal Information.

8. Compliance Program for Personal Information

The Company shall establish a Compliance Program in order to protect Personal Information, and will endeavor to promote activities including regular training and education to its employees, who should handle any Personal Information.

31st Mar 2005
Long Life Holding Co., Ltd.,